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Incident Reporting Essential To Understanding Claims

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Making sure incidents are reported in a timely and accurate manner may mean the difference of a claim being paid or not. 
Incident reporting starts by knowing and documenting who is in your school / club at any one time. This means accurate attendance records, observations of students’ behaviour and other things they do. This may include a student’s attention span, their ability to hear / understand instruction, other sports / activities they participate in outside your classes, their general health / medication they are taking / pre-existing injuries and overall happiness with your facility.

All this can have an impact on whether they would sue the school for compensation if they had an injury.  There are cases where a student has injured themselves in another sport (football for example) and they didn’t want to make a claim against that club because they are more intrenched in the family of that group. Therefore, it seems better for them to make out the injury occurred during martial arts classes because they feel the club was only temporary anyway.

You can minimize the chance of a false / fraudulent claim against you by having cameras running during classes. Asking students before class if they have any injuries or not feeling well so you can document this. Likewise, after a class you can ask them in a motivational way, how the class was and how people felt. If no one said they were hurt, then nothing happened in your class that result in a potential claim. This forms a ‘set procedure’ in your club which gives each student the opportunity to record if they were injured, irrespective of how mild it may feel at the time. This means at a future day when someone says they were injured in your class, you can challenge it with solid evidence of the incident.

Where is the best place to buy insurance?
There are so many online portals where you punch in a few details and out pops a price for the product. Somewhere within the website you will be able to access the policy wording, product disclosure statement (PDS) and the financial services guide (FSG). These documents should give you a bit of an understanding of how the company operates and tells you about the product you have just bought. This information is a general description of the product and most people assume if it says it covers something, then it does. They don’t ask in what areas or how you can access it to make a claim.

In the insurance world, you have to be specific and ask certain questions to find out what you are really cover for. This means you first need to know something about the product first, so you know what to ask. If you want to ask questions through the site, it is mainly done through ‘online chat’ and access by phone when you will find it’s normally a salesperson. This is the way the world is going so if you have the chance to go through a broker, you are far better off because they are trained in the product more thoroughly.

Using a personal broker verses and online portal -
Personal brokers not only play an important role in finding you the right product for your needs, they also go that extra mile in the event you need to make a claim. They guide you through the application, continuously monitor the process and make sure you receive your maximum entitlements. They also understand the insurance market and have a broader range of products to present to you. Having inside information on the market means you are in safer hands, not only getting the best premiums, but they also know, who are the most stable providers.

Choose a broker over an online portal. GET A QUOTE TODAY!

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